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Managed IT Services Brisbane


Who are we?

Velvet Systems has been supporting small to medium sized business for over 15 years. Specialising in IT (Sales, Support, Infrastructure, Development, and Strategy) and AV (Equipment Hire, Sales, Installation and Production). We are an Australian owned company with an emphases on customer support and customer satisfaction, qualities that appear to have gone out of fashion of late.

As business becomes increasingly more dependent on IT, companies need advice and direction on their IT requirements. What they require now, what they will require in the future, and the steps needed to get there.


What is Managed IT Support?

Managed services are the practice of outsourcing day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses.

By allowing you to reduce the costs of maintaining your existing systems and applications, Managed Services allow you to make the technology investments that truly support your business goals.

Managed IT Services Brisbane

Why use a Managed IT Service?

  1. Reduce costs.
  2. Predictable Monthly expenses and ability to budget for expense.
  3. Active Monitoring.
  4. Proactive support NOT reactive repairs.
  5. The ability to identify issues before they become problems.
  6. Monthly reporting.
  7. Ability to identify trends and bottle necks.
  8. Access to a large pool of IT resources and a broad level of core competencies.
  9. Up to date network and workstation security and protection.
  10. Asset and Software tracking  do you know what you own and who is using it?
  11. Disaster recovery and business continuity.
  12. Security Compliance.

Our aim is to help use IT as an accelerator for your business, to achieve your goals in the most efficient and cost effective manner.


Features of Velvet Systems Managed IT support Packages

Is your IT becoming unmanageable, frustrating and COSTLY? Are you wanting a more complete solution?

We have fully managed IT solutions that will suit any budget. We will pro-actively monitor your equipment 24/7, maintain and look after your backups. We aim to not only manage your IT but to create a great business relationship, with predictable costs, whilst improving your network.
  1. 24 x 7 systems monitoring.
  2. Proactive maintenance.
  3. Australian help desk support.
  4. Fast Phone Support.
  5. Fast Remote Support.
  6. Same Day On-site support.
  7. Email and SMS alerts.
  8. Monthly reports.
  9. After hours phone number.
  10. Consulting and Planning.
  11. Peace of Mind.

We have a managed service plan to suit your requirements and your budget


Call us on 07 3369 6003 to discuss the best fit for you.


Velvet Systems: Brisbane - Australia